Tiffany Michele
tiffany.michele@shipday.com
Period: Mar 1, 2026 – Mar 31, 2026
Win Rate
100.0%
2W / 0L
Total Calls
2
2 with outcomes
Avg MRR (Won)
$129
Total MRR Won
$258
Average Score Breakdown
Overall
8.1Discovery
6.5Closing
9.1Objection Handling
8.2Score Trends Over Time
Improvement Areas
No improvement data available.
Top Phrases
No phrase data available.
Coaching Intelligence
AI-powered coaching insights based on call analysis
Skill Radar
Rep scores vs team average
Coaching Recommendations
Strong Discovery skills (6.2 vs team 5.4). Consider mentoring peers in this area.
Strong Objection Handling skills (7.3 vs team 6.1). Consider mentoring peers in this area.
Strong Closing skills (7.9 vs team 5.9). Consider mentoring peers in this area.
Phrase Gaps
Phrases top performers use more than this rep
“There's no way you're not going to see $160 worth of value”
2x gap
Recent Coaching Moments
Ask more quantifying questions about current commission costs and order volume
Connect timing to business impact - how much commission savings per month of delay
Test commitment earlier with assumptive language throughout demo
Ask more quantifying questions about current commission costs and delivery volume to build stronger business case
Dig deeper into the impact of limited delivery radius on lost revenue opportunities
Create more business urgency around competitive advantages and seasonal opportunities
Ask more qualifying questions about current delivery volume, pain points, and decision-making process early in call
Include more trial closes throughout demo to gauge interest levels
Dig deeper into current DoorDash commission costs and quantify pain
Create more business urgency around lost revenue from commission fees
Use more trial closes throughout demo to test commitment
Ask more qualifying questions about current delivery volume goals, budget constraints, and decision-making timeline
Quantify the cost impact of 30% commission fees with specific dollar examples based on their expected volume
Use more check-in questions throughout demo to gauge interest and build momentum
Recent Calls
Elvis Pretrick - Justin Brandon
Lenka of L-Dub Subs
Travis of Pollard 107 South
Stephen Walantyn Roxie’s Breakfast & Lunch - Justin Brandon
Joel Leffew - Justin Brandon
Sodbileg of Yunnan By Potomac Noodle House
Linda of Steak N' Cheese Please
Adam of Blue Point Crab House - Justin Brandon
Rhys of Chaps Ice Cream