Lenka of L-Dub Subs
Scorecard
Discovery
Closing
Objections
Overall
Conversation Metrics
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Talk/Listen Ratio
Ideal: 40-60%
—
Questions Asked
Ideal: 10+
—
Longest Monologue
Ideal: <2 min
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Filler Words
Ideal: <10
23m
Duration
AI Coaching Summary
Sales call with Lenka from L-Dub Subs, a small sandwich shop in Lakewood. Rep presented Shipday's commission-free delivery solution with extended 10-mile radius, live tracking, and customer engagement features. Prospect showed interest but needs to discuss with husband before making decision.
Coaching Moments
Ask more quantifying questions about current commission costs and delivery volume to build stronger business case
Dig deeper into the impact of limited delivery radius on lost revenue opportunities
Create more business urgency around competitive advantages and seasonal opportunities
Pain Points Identified
Limited delivery radius of 5 miles with current third-party platforms
“right now, with Grubhub, DoorDash, Uber Eats, standard, they only deliver five miles”
Commission fees paid to Grubhub (unknown percentage)
“typically, anywhere between, like, depending on, like, 15% to 30%, we typically see 20% to 30%”
Low online order volume
“we don't have so many online orders. For example, today we had just three, three of them”
Objections Handled
Need to discuss with husband who is business partner
Sentiment Trajectory
Transcript
Let me know if you can hear me okay, Lenka.
You might be muted, but just let me know if you can hear me okay.
Lenka, can you hear me okay?
Hi, I can hear you.
Hi, how are you?
I'm welcome.
for delay.
Hi.
No, no worries at all.
Thank you for making the time.