Dylan Phillips

Dig deeper into current commission costs and quantify pain with specific dollar amounts

Earlier identification that manager Nicholas needed to be involved could have prevented delay

Could have created more business urgency around commission losses and competitive pressure

Probe deeper into current pain points and quantify business impact before jumping into demo

Lead with mid-tier pricing to avoid sticker shock, then negotiate up or down based on needs

Quantify current delivery volume and commission costs before demo

Present concrete ROI math based on their 15% rate and volume

Create more business urgency around commission losses

Calculate specific commission savings based on their current delivery volume to demonstrate clear ROI

Ask more probing questions about current delivery volume, commission costs, and customer retention issues

Create more urgency around the decision and get specific commitments beyond just scheduling another meeting

Prepare stronger responses to ROI concerns with specific customer examples and financial calculations

Ask more quantifying questions about current delivery volume and revenue to build stronger ROI case

Dig deeper into the struggling location's specific challenges before positioning solution