Cary of Intrinsic Smokehouse & Brewery
Scorecard
Discovery
Closing
Objections
Overall
Conversation Metrics
—
Talk/Listen Ratio
Ideal: 40-60%
—
Questions Asked
Ideal: 10+
—
Longest Monologue
Ideal: <2 min
—
Filler Words
Ideal: <10
26m
Duration
AI Coaching Summary
Demo call with Cary from Intrinsic Smokehouse & Brewery showing Shipday's delivery management platform. Rep demonstrated live tracking, extended delivery radius, and catering integration capabilities.
Coaching Moments
Ask more probing questions about current pain points and business goals before jumping into demo
Create urgency and establish concrete next steps instead of leaving it open-ended
Calculate specific ROI based on prospect's current volume and show potential revenue increase
Pain Points Identified
Manual communication required for catering deliveries
“So, if they want a delivery, then I have to manually, you know, communicate with them and set that up.”
Limited delivery volume - only 10 orders per week
“Let's say 10 orders a week for delivery on the consumer side.”
No delivery option for catering orders currently
“Well, they don't deliver any caterings currently. We do get pickup caterings, though.”
Objections Handled
Concerns about pickup timing windows and integration
Questions about delivery fee structure and customization
Sentiment Trajectory
Transcript
Oh, you're good.
You're good.
Can you hear me now?
A little bit.
Enough.
All right, man.
So, Cary, tell me a little bit about what you guys are doing for delivery.
Well, most of time, it's the customer picks it up.
For small orders, we've got Toast Delivery Services.
I guess they work with Uber and DoorDash.