Tanner Kutterer

Ask more quantifying questions about call volume and missed opportunities

Tie AI receptionist benefits back to their specific pain of manual dispatching

Create business-tied urgency around missed revenue opportunities

Ask more qualifying questions about current order volume, delivery demand, and quantify potential ROI before presenting solution

Use more trial closes throughout the demo to gauge interest and commitment level

Qualify Toast integration status earlier to avoid surprises during close

Dig deeper into current order volume, revenue impact of not having delivery, and quantify the pain from the bad third-party experience

Try to get the decision maker (Matt) on the follow-up call rather than relying on Jessie to sell internally

Include more check-ins during demo to gauge interest and address concerns in real-time

Conduct thorough discovery before jumping into features - understand current pain points, workflow, and decision-making process

Connect features to specific business outcomes rather than listing capabilities

Qualify budget, timeline, and decision-making authority before presenting pricing

Calculate time/cost of manual order entry to build stronger business case

Ask for specific next steps and timeline instead of open-ended 'what are your thoughts'

Identify the partner earlier and suggest including them in follow-up

Quantify potential savings from eliminating MenuFi and reducing commissions