Sarah
Scorecard
Discovery
Closing
Objections
Overall
Conversation Metrics
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Talk/Listen Ratio
Ideal: 40-60%
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Questions Asked
Ideal: 10+
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Longest Monologue
Ideal: <2 min
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Filler Words
Ideal: <10
9m
Duration
AI Coaching Summary
9-minute follow-up call with Sarah, a multi-location restaurant owner, discussing Shipday's delivery management solution. She's interested in testing with one location first but needs to discuss with her husband before deciding.
Coaching Moments
Dig deeper into current delivery volumes and specific pain points with existing partners
Calculate potential ROI based on delivery volume and current third-party fees
Create more business urgency around missing delivery opportunities
Pain Points Identified
Poor experience with third-party delivery partners
“it's not been a good experience using these other partners”
Need for delivery drivers across multiple locations
“if I could just get drivers, you know, I feel like we”
Objections Handled
Need to discuss with husband before deciding
Sentiment Trajectory
Transcript
So with Uber Eats, I don't know exactly what it is.
It's probably around $30 to $50 a month.
Is that something that we then have to pay for each location, or do we not have to have that?
It would be you don't have to pay an integration fee once for all of the locations.
If you have Toast, but you have multiple locations under your account, it will apply to all of them.
And you might be paying for it already.
You might not.
It's Toast sweet.
The restaurant management suite, it's like $50 a month, and it comes with 200 integrations.
We're a part of that one.