Mary

david.umana@shipday.com•March 5, 2026

UnmatchedWatch on Fathom

Scorecard

1.0

Discovery

1.0

Closing

1.0

Objections

1.0

Overall

Conversation Metrics

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Talk/Listen Ratio

Ideal: 40-60%

—

Questions Asked

Ideal: 10+

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Longest Monologue

Ideal: <2 min

—

Filler Words

Ideal: <10

Duration

AI Coaching Summary

This was a 5-minute no-show call where the prospect Mary did not attend. The reps David and Johnny waited and discussed internal matters including social media research.

Coaching Moments

Implement a structured no-show follow-up process with immediate email/text

Send confirmation reminders 24 hours and 2 hours before scheduled calls

Set a maximum wait time (5-10 minutes) for no-shows to optimize productivity

Sentiment Trajectory

Transcript

discoverydemopricingobjectionclosingvalue discussion

David Umana00:00:09

So, let's get ready with that.

David Umana00:00:12

She's supposed to join.

Johnny Angulo00:00:15

I'm going to go in the background to get ready.

Johnny Angulo00:00:19

Okay.

David Umana00:00:57

I'm to in

David Umana00:01:07

Thank you.

David Umana00:03:03

Thank you.

David Umana00:03:49

Thank you.

David Umana00:04:07

Thank you.

Johnny Angulo00:04:50

Yo, did you see any socials?