Julian Ramirez*
Scorecard
Discovery
Closing
Objections
Overall
Conversation Metrics
—
Talk/Listen Ratio
Ideal: 40-60%
—
Questions Asked
Ideal: 10+
—
Longest Monologue
Ideal: <2 min
—
Filler Words
Ideal: <10
17m
Duration
AI Coaching Summary
Julian is starting a restaurant delivery business and needs delivery management software. Justin demonstrated Shipday's capabilities and positioned both the software and client referral services, ultimately moving Julian toward a $240/month plan with onboarding support.
Coaching Moments
Dig deeper into current pain points and quantify business impact
Better qualify decision-making process and timeline urgency
Pain Points Identified
Need delivery management software to handle first client doing 30-40 orders/day
“we're looking for, obviously, that delivery management software part of it”
Restaurants hate using DoorDash and Uber for delivery
“I have restaurants in Miami that they're all using Uber and DoorDash, and they freaking hate it”
Objections Handled
Pricing higher than expected
Sentiment Trajectory
Transcript
Yeah, how's it going?
Good.
Awesome.
Hey, I appreciate it.
I'm a second.
You's on the go.
I'm just trying to figure out what this means here.
No.
Okay.
So I appreciate you jumping on.