Felisita - Felicity & Petals

ana.subramaniam@shipday.com•March 4, 2026

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Scorecard

1.0

Discovery

1.0

Closing

1.0

Objections

1.0

Overall

Conversation Metrics

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Talk/Listen Ratio

Ideal: 40-60%

—

Questions Asked

Ideal: 10+

—

Longest Monologue

Ideal: <2 min

—

Filler Words

Ideal: <10

Duration

AI Coaching Summary

This was a no-show call where the prospect Felicita did not attend the scheduled meeting. The reps spent the time coordinating follow-up attempts and scheduling alternatives.

Coaching Moments

Develop a standard process for handling no-shows including immediate outreach attempts and rescheduling procedures

Ensure prospect confirmation before calls to reduce no-show rates

Create systematic follow-up cadence for no-shows with multiple touchpoints

Sentiment Trajectory

Transcript

discoverydemopricingobjectionclosingvalue discussion

Ana Subramaniam00:00:03

Thank you.

Ana Subramaniam00:00:38

Thank you.

Ana Subramaniam00:01:04

Okay.

Ana Subramaniam00:01:38

Thank

Ana Subramaniam00:02:06

Thank you.

Ana Subramaniam00:02:37

Thank you.

Ana Subramaniam00:03:08

Thank you.

Ana Subramaniam00:03:36

Thank you.

Marc Abadonio00:03:47

Um, Ana?

Ana Subramaniam00:03:49

Yes.