← Back to calls

No show - Nabil - More Commission Free Online Orders

aaron.forni@shipday.comMarch 4, 2026

Scorecard

1.0

Discovery

1.0

Closing

1.0

Objections

1.0

Overall

Conversation Metrics

Talk/Listen Ratio

Ideal: 40-60%

Questions Asked

Ideal: 10+

Longest Monologue

Ideal: <2 min

Filler Words

Ideal: <10

11m

Duration

AI Coaching Summary

This was a no-show call where the prospect Nabil failed to attend the scheduled demo after being rescheduled twice. The team used the time for internal discussion about handling in-house delivery drivers and feature requests.

Coaching Moments

Implement stricter confirmation process and penalty for multiple reschedules

Develop clearer value props and feature explanations for restaurants using own delivery staff

Pain Points Identified

Delivery cost calculation issues for in-house drivers - manual pricing vs automatic calculation

the delivery cost is, like, it's not automatically calculated. Like, for example, like, instead of 20, the tows only calculated the 10

Sentiment Trajectory

Transcript

discoverydemopricingobjectionclosingvalue discussion
Aaron Forni00:00:00

Doing well, doing well.

Aaron Forni00:00:01

I was just getting the demo finished off here for Nabil.

Aaron Forni00:00:06

I hope he shows because we've rescheduled this twice.

Renee Lirazan00:00:15

Like right now, I tried to call the resto and the mobile number, but yeah, it's on voicemail and the email as well.

Renee Lirazan00:00:27

Like, Nabil did not open the email yet.

Renee Lirazan00:00:32

Okay.

Aaron Forni00:00:35

Okay.

Aaron Forni00:00:36

Good job confirming.

Aaron Forni00:00:39

Let's just give it a couple minutes, see if he jumps in.

Renee Lirazan00:00:45

All right.