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Ryan of Speckled Hen Demo

taylor.bourne@shipday.comMarch 4, 2026

Scorecard

4.0

Discovery

3.0

Closing

5.0

Objections

3.5

Overall

Conversation Metrics

Talk/Listen Ratio

Ideal: 40-60%

Questions Asked

Ideal: 10+

Longest Monologue

Ideal: <2 min

Filler Words

Ideal: <10

2m

Duration

AI Coaching Summary

This appears to be the middle portion of a call where Taylor from Shipday is discussing delivery platforms with Ryan from Speckled Hen. The conversation focuses on current delivery service usage, particularly Toast Delivery and DoorDash integration, with Ryan clarifying their setup and trial status.

Coaching Moments

Ask more open-ended questions about current pain points and challenges rather than just gathering basic information

Spend more time building relationship and understanding the business context before diving into technical details

This appears to be mid-call - ensure proper opening and agenda setting in future calls

Pain Points Identified

Confusion about Toast Delivery platform and its integration with DoorDash

we didn't even know that Toast Delivery Service was its own thing

Sentiment Trajectory

Transcript

discoverydemopricingobjectionclosingvalue discussion
Taylor Bourne00:00:00

You know, all of that.

Taylor Bourne00:00:00

It may be a bit easier to get extra cash, and then if it doesn't work out, you can always take it off.

Taylor Bourne00:00:06

To start, we are not contract-based, so this is something you can cancel, like, a subscription at any time.

Taylor Bourne00:00:12

So this is something you have to keep for three months.

Taylor Bourne00:00:14

If you hate it, you keep it.

Taylor Bourne00:00:15

If you like it, or I'm sorry, if you hate it, you get rid of it.

Taylor Bourne00:00:17

If you like it, you keep it.

Taylor Bourne00:00:18

So that's how we're kind of based, so you can kind of determine that on your own.

Taylor Bourne00:00:22

I only have one name here, Ryan.

Taylor Bourne00:00:26

Are you Dylan?