Christa of Atland
Scorecard
Discovery
Closing
Objections
Overall
Conversation Metrics
—
Talk/Listen Ratio
Ideal: 40-60%
—
Questions Asked
Ideal: 10+
—
Longest Monologue
Ideal: <2 min
—
Filler Words
Ideal: <10
23m
Duration
AI Coaching Summary
Ana presented Shipday's commission-free delivery platform to Christa, demonstrating features like 10-mile radius expansion, integrated tracking, and review management. Christa showed interest but requested time to consider, with a follow-up scheduled for next week.
Coaching Moments
Ask more probing questions about current delivery volume and pain points before jumping into demo
Quantify the cost of waiting - calculate monthly commission losses to create business urgency
Identify decision makers and buying process before presenting
Pain Points Identified
High commission fees from DoorDash
“28, I believe... So that definitely adds up”
Limited delivery radius with current provider
“with DoorDash, it's about five miles”
Markup pricing for third-party platforms
“It's a flat fee that we upped every dish by”
Objections Handled
Need time to consider the decision
Sentiment Trajectory
Transcript
Commissions?
28, I believe.
Okay.
Yeah.
So that definitely adds up.
So what we specialize in is, of course, commission-free delivery.
And I will show you guys how everything will work specifically for you.
And if you guys have any questions, just feel free to either ask now or stop me as we go.
I always forget questions if I hold them to the end.
So I want to make sure that I answer all of your questions.