team huddle

daniel.zanka@shipday.com•March 2, 2026

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Scorecard

1.0

Discovery

1.0

Closing

1.0

Objections

1.0

Overall

Conversation Metrics

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Talk/Listen Ratio

Ideal: 40-60%

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Questions Asked

Ideal: 10+

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Longest Monologue

Ideal: <2 min

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Filler Words

Ideal: <10

Duration

AI Coaching Summary

This was not a sales call but rather a casual team huddle conversation between Shipday team members and Austin about UCF sports and basketball betting.

Coaching Moments

This appears to be a team huddle rather than a sales call - ensure proper call classification

No sales activities occurred - redirect to appropriate sales methodology if this was intended as a prospect call

Sentiment Trajectory

Transcript

discoverydemopricingobjectionclosingvalue discussion

Austin Heffernan00:00:01

Do I see the Big 12 logo?

Austin Heffernan00:00:05

Huh?

Daniel Zanka00:00:07

That's on Ana's hoodie.

Daniel Zanka00:00:08

I was like, huh?

Austin Heffernan00:00:11

I'm a UCF diehard.

Austin Heffernan00:00:12

So I see that Big 12 logo.

Austin Heffernan00:00:13

I'm like, oh, sh.

Austin Heffernan00:00:15

Hey, Austin, I'm UCF Knight as well, bro.

Kevin Castillo00:00:17

I'm in Orlando, by the way.

Kevin Castillo00:00:18

Oh, damn.