Seth of Burgers Pies & Fries - SEARCY and Deric Bumper
Scorecard
Discovery
Closing
Objections
Overall
Conversation Metrics
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Talk/Listen Ratio
Ideal: 40-60%
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Questions Asked
Ideal: 10+
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Longest Monologue
Ideal: <2 min
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Filler Words
Ideal: <10
16m
Duration
AI Coaching Summary
Ana presented Shipday's delivery management platform to Seth, owner of Burgers Pies & Fries with 3 locations. Seth showed interest in the cost savings and extended radius capabilities, requesting an email summary and follow-up call on Monday.
Coaching Moments
Dig deeper into current delivery volumes and commission costs to quantify pain
Create more business urgency around peak season timing or cost savings
Pain Points Identified
Third-party platform fees and commissions
“I've got my prices marked up 30% on DoorDash's website”
Order clarity issues with customer notes
“They type in some notes, and it's kind of contradictory to the selected buttons or flavors”
Limited delivery radius on current platforms
“there's small communities outside that are just outside of the kind of radius of the DoorDash neighborhoods”
Objections Handled
Losing DoorDash platform exposure
Sentiment Trajectory
Transcript
Talk through everything.
And then if you want to see it, we can set up a time and I can walk you through it again.
But essentially we, and this, I have Tiffany on here as well.
If essentially how it works is that I know you guys are currently doing Uber Eats, DoorDash, and Grubhub.
Is that correct?
Correct.
There's only one location.
don't have Grubhub.
The other two locations, I've got all three platforms.
Okay.