Demo AUTO RECAMBIOS SAOR
Scorecard
Discovery
Closing
Objections
Overall
Conversation Metrics
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Talk/Listen Ratio
Ideal: 40-60%
—
Questions Asked
Ideal: 10+
—
Longest Monologue
Ideal: <2 min
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Filler Words
Ideal: <10
59m
Duration
AI Coaching Summary
Demo call where Stephanie showed Javier how Shipday could handle his auto parts delivery business, focusing on provider locations and automatic driver assignment, though his specific use case required custom configurations not fully supported by the platform.
Coaching Moments
Identify non-standard use cases sooner to avoid lengthy demos of incompatible features
When core product doesn't fit, pivot to alternative solutions or custom development discussion earlier
Address cost implications of workarounds upfront before investing time in configuration
Pain Points Identified
Need permanent provider locations visible on map for dispatchers to assign orders to nearest drivers
“lo más importante es que nuestros proveedores no se vayan a fallidos en unos días”
Current manual process requires drivers to call dispatch constantly for pickup instructions
“el repartidor tiene que llamar a mostrador para que le digan constantemente, ah, pues, tienes que llevar esto desde este sitio”
System automatically moves unused orders to failed status after several days
“el programa, al detectar que ese pedido no se entrega en unos días, me lo mete”
Objections Handled
System not designed for permanent provider locations
Automatic assignment might not match dispatcher preferences
Cost concerns with daily CSV uploads inflating order count
Sentiment Trajectory
Transcript
Hola, Javier.
¿Qué tal?
¿Cómo estás?
Hola, bien.
Aquí estamos.
Qué bueno.
Bueno, finalmente nos vemos.
Un ratito para comentar.
Sí.
Creo que mi cámara no funciona.