setup
Scorecard
Discovery
Closing
Objections
Overall
Conversation Metrics
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Talk/Listen Ratio
Ideal: 40-60%
—
Questions Asked
Ideal: 10+
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Longest Monologue
Ideal: <2 min
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Filler Words
Ideal: <10
8m
Duration
AI Coaching Summary
This was a post-sale setup call where Justin collected payment information and scheduled onboarding for Zio Als' second restaurant location (McKinney). The call focused on administrative details including billing setup, account configuration, and scheduling the onboarding session.
Coaching Moments
N/A - call served its administrative purpose well
Good rapport maintained throughout setup process
Sentiment Trajectory
Transcript
Like the other location, WhatsApp groups, managers on it, the team on it, and have the communication be going from there.
Full nine yards.
And do you want me to bring her on the onboarding as well?
Hanada, do you want to be the Cunebill onboarding manor?
Is it necessary?
I just think so.
It's not.
But if you want, I can have it.
No, it's not necessary.
No problem.