Allan - Buckets Sports Grill
Scorecard
Discovery
Closing
Objections
Overall
Conversation Metrics
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Talk/Listen Ratio
Ideal: 40-60%
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Questions Asked
Ideal: 10+
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Longest Monologue
Ideal: <2 min
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Filler Words
Ideal: <10
85m
Duration
AI Coaching Summary
Anthony successfully closed Allan from Buckets Sports Grill on the Business Advanced Lite plan ($159/month) after identifying delivery fee optimization opportunities and positioning Shipday's value proposition around fixing their current Toast setup issues.
Coaching Moments
Dig deeper into current order volume, average order size, and business goals before jumping to presentation
Confirm decision-making authority and if others need to be involved
Pain Points Identified
Currently losing money on delivery fees - charging customers $3.99 but Toast charges them $6.99-$7.49
“So right now, yeah, you're only charging your customers $3.99 delivery, but Toast is charging you guys $6.99 for delivery or $7.49 if they're using DoorDash”
Hard to get Uber Eats drivers in Alaska
“However, it's hard to get Uber Eats drivers”
Objections Handled
Confusion about delivery fee structure and how it works
Sentiment Trajectory
Transcript
He just opened my email.
And he said that they are currently using Uber Eats.
However, it's hard to get Uber Eats drivers.
Okay.
Yeah, I mean, I just checked.
It looks like we only provide DoorDash.
So, this is fine.
I mean, at least there's drivers in the area.
That's the problem with Alaska.
mean, it's limited.