Cory Fuller
Scorecard
Discovery
Closing
Objections
Overall
Conversation Metrics
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Talk/Listen Ratio
Ideal: 40-60%
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Questions Asked
Ideal: 10+
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Longest Monologue
Ideal: <2 min
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Filler Words
Ideal: <10
39m
Duration
AI Coaching Summary
Ethan from Shipday met with Cory, a food truck owner using Toast POS, to demonstrate delivery management and customer tracking capabilities. Cory expressed hesitation about the $99/month cost given his sporadic food truck schedule.
Coaching Moments
Quantify current delivery volume and seasonal patterns to build ROI case
More concrete examples of tracking/branding benefits and customer retention impact
Test commitment earlier and more frequently throughout the demo
Pain Points Identified
Uncertain about justifying $99/month cost for sporadic food truck operations
“my reservation is I don't know if we're gonna do enough, um, in order to, or, you enough consistently in order to, uh, justify me putting another $100 a month out there”
Food truck has irregular operating schedule making delivery service inconsistent
“our open times are more sporadic, you know, I mean, some days we'll have events and some we won't be open, other days, you know, it just, it really, it really changes”
Already has delivery capabilities through Toast but limited tracking/branding
“Toast has a thing where I can still do the ordering through our website, and they basically just use the DoorDash drivers”
Objections Handled
Cost justification for sporadic operations
Already has similar capabilities through Toast
Sentiment Trajectory
Transcript
How's it going?
Could be better, could be an awful lot worse.
I am pretty jammed today.
And of course, my internet chose today to act up, so I'm sitting at the coffee shop doing all these appointments.
Yeah, I feel like when you need it the most is when it acts up.
Right.
No, no, it's fine.
I have enough.
No, I knew that.
knew that.