Amelia's comida mexicana Delivery Directo sin comision
Scorecard
Discovery
Closing
Objections
Overall
Conversation Metrics
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Talk/Listen Ratio
Ideal: 40-60%
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Questions Asked
Ideal: 10+
—
Longest Monologue
Ideal: <2 min
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Filler Words
Ideal: <10
49m
Duration
AI Coaching Summary
David from Shipday successfully closed a deal with Mayra, owner of Amelia's Comida Mexicana, for their delivery management platform with a $159/month plan after offering 2 months free trial.
Coaching Moments
Ask more qualifying questions about current order volume and pain severity
Reduce demo length and focus on specific pain points discovered
Excellent use of trial closes and assumptive closing
Pain Points Identified
Limited delivery radius with current system
“Ustedes en este momento solamente, digamos, tienen de cobertura, pues lógicamente, Yantis, Seymour y prácticamente ya, ¿cierto?”
Lack of live tracking for customers
“No tiene tracking, nada de eso... Después de los 45 minutos, la gente, ¿dónde está mi comida? No ha llegado nadie. ¿A quién van a llamar? A ustedes.”
Managing customer complaints and refunds manually
“Usted no tiene visibilidad, sabe que se la llevó un driver, tiene que llamar a DoorDash”
Sentiment Trajectory
Transcript
I'm going to call this lady.
Okay, I think I'm going to call the embassy because I need to figure out what kind of form I need for my daughter to come over here.
She's going to have like a form or something, you know, because she's coming with my aunt.
She's not coming with mom and dad.
Yeah, yeah, yeah.
I know, I know, I I know.
I'm so calm.
Let me, I think the...
That's Here we go.
I think we got a client who just likes to us a WhatsApp message.