Natalia Interview

andres.g@shipday.com•February 24, 2026

UnmatchedWatch on Fathom

Scorecard

6.5

Discovery

7.0

Closing

5.0

Objections

6.0

Overall

Conversation Metrics

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Talk/Listen Ratio

Ideal: 40-60%

—

Questions Asked

Ideal: 10+

—

Longest Monologue

Ideal: <2 min

—

Filler Words

Ideal: <10

34m

Duration

AI Coaching Summary

This is a job interview for a customer support role at Shipday, with Andres interviewing candidate Natalia for a customer service position. The interview covers work experience and Shipday platform knowledge.

Coaching Moments

Use appropriate interview rubric for candidate evaluation

Sentiment Trajectory

Transcript

discoverydemopricingobjectionclosingvalue discussion

Andres Garcia00:00:58

Good afternoon.

Andres Garcia00:00:59

Hello,

Nat00:00:59

Hello, Andres.

Nat00:01:01

Good afternoon.

Nat00:01:02

How are you today?

Andres Garcia00:01:04

I'm doing good.

Nat00:01:05

Thank you for asking.

Nat00:01:07

Okay.

Andres Garcia00:01:08

Very well.

Andres Garcia00:01:09

Thank you.