Demo Brum Brum Delivery S.L.
Scorecard
Discovery
Closing
Objections
Overall
Conversation Metrics
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Talk/Listen Ratio
Ideal: 40-60%
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Questions Asked
Ideal: 10+
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Longest Monologue
Ideal: <2 min
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Filler Words
Ideal: <10
46m
Duration
AI Coaching Summary
Demo call with Brum Brum Delivery, a Spanish delivery company managing 300+ drivers and 10,000+ weekly orders. Stephanie presented Shipday's features including real-time tracking, route optimization, and branded solutions, but prospect expressed concern about lack of automated scheduling features.
Coaching Moments
When major feature gaps are identified, pivot to alternative solutions or partner integrations rather than just acknowledging limitations
Probe deeper into current pain points and quantify impact before presenting solutions
Create more urgency around business impact and establish clearer next steps with decision criteria
Pain Points Identified
Lack of automated scheduling system for drivers
“Me interesaría bastante el tema de poner unos horarios. Eso me jode bastante realmente que no puedo poner un horario”
Need for better driver management and monitoring
“¿tenemos alguna herramienta para ver si no se conecta?”
Current dependency on Glovo's system without full control
“quien gestiona todo eso realmente es un Globo, por decir así, ¿no?”
Objections Handled
No automated scheduling system for drivers
Sentiment Trajectory
Transcript
Hola, soy buena.
Hola, tal?
¿Cómo estás, Eduard?
Todo bien, todo bien, ¿tú qué tal?
Todo bien, todo bien también.
Bueno, no, pero no te retrasaste casi nada, no pasó nada.
¿Qué, perdona?
Que no te retrasaste casi nada.
No, no, no, solo cinco minutos, nada más.
Perfecto.