Alberto

stephanie.pommares@shipday.com•February 24, 2026

UnmatchedWatch on Fathom

Scorecard

6.5

Discovery

7.5

Closing

8.0

Objections

7.0

Overall

Conversation Metrics

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Talk/Listen Ratio

Ideal: 40-60%

—

Questions Asked

Ideal: 10+

—

Longest Monologue

Ideal: <2 min

—

Filler Words

Ideal: <10

24m

Duration

AI Coaching Summary

Demo call with Alberto Guerrero who wants to create a grocery delivery marketplace connecting to supermarkets like Mercadona and Carrefour. Stephanie demonstrated Shipday's dispatcher capabilities and provided solution architecture guidance.

Coaching Moments

Ask more qualifying questions about budget, timeline, and decision-making process

Probe deeper into current solution costs and inefficiencies

Identify other decision makers in the buying process

Pain Points Identified

Needs dual platform solution - marketplace plus delivery management

“yo quiero, requiero una aplicación que requiere dos tipos de plataformas”

Lacks technical understanding of how to integrate with supermarket catalogs

“Eso, eso lo voy a averiguar, ¿vale? Porque tengo unas personas que trabajan de esa manera”

Sentiment Trajectory

Transcript

discoverydemopricingobjectionclosingvalue discussion

Alberto Guerrero00:00:00

Hola, tal?

Alberto Guerrero00:00:02

Alberto, ¿cómo estás?

Stephanie Pommares00:00:03

¿Cómo estás?

Stephanie Pommares00:00:04

Mucho gusto, mi nombre es Alberto.

Alberto Guerrero00:00:05

¿Qué tal?

Alberto Guerrero00:00:06

Encantada, encantada.

Stephanie Pommares00:00:07

Soy Estefanía.

Stephanie Pommares00:00:09

Excelente.

Alberto Guerrero00:00:10

Oye, Estefanía, mucho gusto.

Alberto Guerrero00:00:12

Mira, a ver, cuéntame un poco.