DEMO Showcase
Scorecard
Discovery
Closing
Objections
Overall
Conversation Metrics
—
Talk/Listen Ratio
Ideal: 40-60%
—
Questions Asked
Ideal: 10+
—
Longest Monologue
Ideal: <2 min
—
Filler Words
Ideal: <10
69m
Duration
AI Coaching Summary
Training session where David demonstrated Shipday's demo process to new team members Layla and Johnny, showing how to prepare accounts, deliver the value proposition, and close deals with restaurants using commission-free delivery tracking.
Coaching Moments
Spend more time qualifying pain before jumping into demo
Practice 15-minute demo flow for back-to-back meetings
Better tie specific dollar amounts to customer pain points
Pain Points Identified
High commission fees from third-party platforms
“I'm assuming they're taking 30, 25%, right?”
Lack of customer visibility on deliveries
“You don't have any visibility on that food. You have to go see who was the driver who took it out”
Customer service burden from delivery issues
“If they don't get it in 45 minutes, they're going to start calling you saying what is my food”
Objections Handled
Why credit card required for free trial
Pricing seems expensive at $99-159/month
Sentiment Trajectory
Transcript
So, your friend starting on Monday?
Yeah, yeah, starting on Monday, so I want to keep it like, I want to take him up to date.
Is he local?
Do you?
Yeah, he's actually, hey, bro.
Join the meeting.
I just sent you, yeah, yeah, I sent you in by, yeah, he actually, my friend from Columbia, we went to, you know, middle school, high school, everything together.
He moved to the States, right after high school, and then I did after, he lived in Chicago for a while now, he lives in Gainesville, but yeah, most of his, he has a lot of sales experience, but mostly, not with SaaS.
What's his name?
Johnny.