Abeer of Habibi kitchen
Scorecard
Discovery
Closing
Objections
Overall
Conversation Metrics
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Talk/Listen Ratio
Ideal: 40-60%
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Questions Asked
Ideal: 10+
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Longest Monologue
Ideal: <2 min
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Filler Words
Ideal: <10
20m
Duration
AI Coaching Summary
Deric presented Shipday's delivery service to Habibi Kitchen, demonstrating expanded delivery radius, review management, and customer tracking features. The prospect showed polite interest but declined, stating they're not ready for delivery services yet.
Coaching Moments
Ask more questions about current operations, challenges, and business goals before jumping into demo
Build more urgency and address timing objection with specific business impact
Connect more personally with prospect's business situation and challenges
Pain Points Identified
Limited delivery radius with Toast
“you can only go to Ackworth, Ashley Forest, Kinestad State, you know, pretty much this area is going to be the thing that you're limited to”
Bad reviews from delivery issues beyond restaurant control
“this review here where it says basically, hey, it took us two hours to get what we ordered. It was cold and warm... That's not on the restaurant, but that's something that would be damning”
No order tracking with Toast delivery
“customers won't be able to track their order... they'll just be waiting. They won't know where it is, how long it's going to take, nothing”
Objections Handled
Not ready for delivery services right now
Sentiment Trajectory
Transcript
To the restaurant over there on Giles Road, right?
I don't feel like driving all the way, but I want the falafel.
want the shawarma, right?
So basically, we give restaurants the ability to basically order delivery directly from the restaurant.
You don't have to pay any drivers or anything like that out of your own pocket.
It's literally, we'll use the same DoorDash and Uber Eats drivers, but they'll be basically labeled Habibi's Kitchen, right?
So how the work is, and you guys have toast, correct?
Yes.
Okay.
So how the work is, let me find actually you guys' toast tab website real quick.